Privacy Policy

Data we collect

When you place an order or contact us we collect the information you provide: name, email address, billing and delivery address, phone number where given, and the contents of your enquiry.

We also collect limited technical information such as browser type and pages visited, used to keep the site secure and to understand how it is used.

How we use it

To process and dispatch orders, provide customer support, meet our legal and accounting obligations, and — where you have opted in — to send occasional product updates. You can unsubscribe at any time.

Payment information

Card details are entered directly into our payment provider's secure checkout and are never stored on our systems. We receive only confirmation of payment and the last digits of the card for reconciliation.

Sharing

We share data only with the service providers necessary to fulfil your order — our payment processor, delivery carriers and email provider — and where required by law. We do not sell personal data.

Retention

Order and transaction records are retained for the period required by UK tax and accounting law. Marketing contact data is retained until you unsubscribe or request deletion.

Your rights

Under UK GDPR you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, portability, and you may object to direct marketing. To exercise any of these rights, contact support@albionpeptides.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Cookies

We use essential cookies to operate the cart and checkout, and optional analytics cookies to understand site usage. You can control cookies through your browser settings.