Question 1

Are your products intended for human use?

Accepted Answer

No. Every compound we supply is intended exclusively for legitimate laboratory research and in-vitro use. Our products are not medicinal products and must not be used for human or veterinary consumption.

Question 2

How quickly are orders dispatched?

Accepted Answer

Orders placed before 3pm on a working day are dispatched the same day from our UK facility. Tracked 24 and next-day options are available at checkout.

Question 3

Do you provide certificates of analysis?

Accepted Answer

Yes. Batch-specific analytical documentation, including HPLC purity and mass spectrometry data, is available on request for every product we supply.

Question 4

How should compounds be stored?

Accepted Answer

Lyophilised material should be stored at -20°C and protected from light. Reconstituted material should be refrigerated and used within the timeframe indicated on the product specification.

Question 5

Do you ship outside the UK?

Accepted Answer

We ship across the UK and to selected international destinations where import of research chemicals is permitted. Buyers are responsible for confirming local regulations before ordering.

Question 6

Can I use a discount code?

Accepted Answer

Yes. Discount codes are applied at the secure checkout stage — enter your code in the discount field before completing payment.